fleur de vie © 1998. 4 Station Terrace, Embleton, Cumbria, CA13 9XL, England.

Returns Policy for all Floral Arrangements

All Flower Arrangements that are deemed to be faulty on receipt must be

reported to Fleur De Vie within 4 hours of receipt.
You can contact us by Email to support@fleurdevie.co.uk by giving us full

details of your complaint/faulty items.

Please include in your Email the time you received your consignment, the discrepancy and when would be the best time for us to replace the item.  

If this procedure is carried out in full the item will be replaced at no extra cost, to you.

Returns Policy for all Other Items

For all other items please report the damage within 24 Hours by email to support@fleurdevie.co.uk

Please include in your Email the time you received your consignment, the discrepancy and when would be the best time for us to replace the item.

If this procedure is carried out in full the item will be replaced at no extra cost, to you.

Terms & Conditions

“You can imitate and you can copy, but you still have to be better than fleur de vie…it is is not easy to be better than us”